At Tomy Photokit, we are committed to ensuring your satisfaction with your purchase. Please read our return and refund policy carefully before placing an order.

Returns

• Due to the nature of our products and cash-on-delivery payment method, we accept returns only for damaged, defective, or incorrect items.

• To request a return, please contact us immediately upon receiving your order with a description and photo of the issue.

• Returns must be reported within 7 days of delivery.

Refunds

• Once your return request is approved and we receive the item, we will inspect it for damage or defect.

• Approved refunds will be processed to you via cash on delivery adjustment on your next purchase or refund in cash upon collection, depending on the situation.

• Please note that refunds will not be issued for items returned due to change of mind, improper use, or failure to follow product instructions.

Contact Us
For return requests or refund inquiries, please contact us at [email protected].